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mssp whitepaper

Working with MSSPs over the years and having seen a lot of Fortune 500 environments, we learned that:

  • All MSSPs are struggling with the high rate of false positives generated from IDS/IPS, DLP, SIEM, etc.
  • At 50% of MSSPs, customers are questioning the value the MSSP is adding to their operations.
  • 75% of MSSP customers are finding attacks on their infrastructure themselves, in- stead of the MSSP finding them.
  • Most of the real, in-depth attacks are still going undetected (e.g., APT).

Visual analytics from pixlcloud provides business value along the following axes:

  • Enables lower-cost analysts to provide the same quality service as more expensive senior employees.
  • Analysts can service more customers without increasing the size of the team.
  • Analysts are empowered to provide a better service and attack detection rates through cross-customer visualization.
  • Visualization can be leveraged to communicate with customers, giving them more insights into how the MSSP works on their data.

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