Working with MSSPs over the years and having seen a lot of Fortune 500 environments, we learned that:
- All MSSPs are struggling with the high rate of false positives generated from IDS/IPS, DLP, SIEM, etc.
- At 50% of MSSPs, customers are questioning the value the MSSP is adding to their operations.
- 75% of MSSP customers are finding attacks on their infrastructure themselves, in- stead of the MSSP finding them.
- Most of the real, in-depth attacks are still going undetected (e.g., APT).
Visual analytics from pixlcloud provides business value along the following axes:
- Enables lower-cost analysts to provide the same quality service as more expensive senior employees.
- Analysts can service more customers without increasing the size of the team.
- Analysts are empowered to provide a better service and attack detection rates through cross-customer visualization.
- Visualization can be leveraged to communicate with customers, giving them more insights into how the MSSP works on their data.